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GET
Get AI Inbox Manager analytics by date

Authorizations

Authorization
string
header
required

Bearer authentication header of the form Bearer <token>, where <token> is your auth token.

Path Parameters

id
string<uuid>
required

AI Inbox Manager ID

Example:

"0195b1a5-3b1d-7b6e-9c1a-2f7a4b0c1d2e"

Query Parameters

from
string<date>

Inclusive start of the window (YYYY-MM-DD).

Example:

"2025-06-01"

to
string<date>

Inclusive end of the window (YYYY-MM-DD).

Example:

"2025-06-30"

Response

The daily analytics aggregates for the agent

date
string<date>

Day the counters belong to

Example:

"2025-06-01"

total_actions
number

Total actions taken by the agent

Example:

12

replies_count
number

Replies generated

Example:

8

follow_ups_count
number

Follow-ups generated

Example:

4

human_intervention
number

Actions that required human review

Example:

1

info_requested
number

Actions where the agent requested more information

Example:

0

unique_conversations
number

Distinct conversation threads the agent acted on

Example:

7

no_show_follow_ups_generated
null | number

No-show recovery follow-ups generated

Example:

2

no_show_total_leads_recovered
null | number

Leads recovered by no-show follow-ups

Example:

1