curl --request GET \
--url https://api.instantly.ai/api/v2/ai-agents/inbox-manager/{id}/analytics/summary \
--header 'Authorization: Bearer <token>'import requests
url = "https://api.instantly.ai/api/v2/ai-agents/inbox-manager/{id}/analytics/summary"
headers = {"Authorization": "Bearer <token>"}
response = requests.get(url, headers=headers)
print(response.text)const options = {method: 'GET', headers: {Authorization: 'Bearer <token>'}};
fetch('https://api.instantly.ai/api/v2/ai-agents/inbox-manager/{id}/analytics/summary', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));HttpResponse<String> response = Unirest.get("https://api.instantly.ai/api/v2/ai-agents/inbox-manager/{id}/analytics/summary")
.header("Authorization", "Bearer <token>")
.asString();<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.instantly.ai/api/v2/ai-agents/inbox-manager/{id}/analytics/summary",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "GET",
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"net/http"
"io"
)
func main() {
url := "https://api.instantly.ai/api/v2/ai-agents/inbox-manager/{id}/analytics/summary"
req, _ := http.NewRequest("GET", url, nil)
req.Header.Add("Authorization", "Bearer <token>")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}{
"total_actions": 120,
"replies_count": 80,
"follow_ups_count": 40,
"human_intervention": 6,
"info_requested": 3,
"unique_conversations": 64,
"time_saved": 10800,
"average_confidence_score": 91.4,
"involvement_rate": 72.5,
"resolution_rate": 88.1,
"no_show_follow_ups_generated": 12,
"no_show_total_leads_recovered": 4,
"no_show_total_revenue_recovered": 1200,
"no_show_time_saved": 3600,
"no_show_recovery_rate": 33.3
}{
"statusCode": 400,
"error": "Bad Request",
"message": "body must have required property 'name'"
}{
"statusCode": 401,
"error": "Unauthorized",
"message": "Missing Authorization header"
}{
"statusCode": 402,
"error": "Payment Required",
"message": "Workspace does not have an active paid plan"
}{
"statusCode": 404,
"error": "Not Found",
"message": "Resource not found"
}{
"statusCode": 429,
"error": "Too Many Requests",
"message": "Rate limit exceeded"
}Get AI Inbox Manager analytics summary
Get aggregated analytics for an AI Inbox Manager over an optional date window.
Requires one of the following scopes: ai_inbox_manager_analytics:read, ai_agents:all, all:read, all:all
curl --request GET \
--url https://api.instantly.ai/api/v2/ai-agents/inbox-manager/{id}/analytics/summary \
--header 'Authorization: Bearer <token>'import requests
url = "https://api.instantly.ai/api/v2/ai-agents/inbox-manager/{id}/analytics/summary"
headers = {"Authorization": "Bearer <token>"}
response = requests.get(url, headers=headers)
print(response.text)const options = {method: 'GET', headers: {Authorization: 'Bearer <token>'}};
fetch('https://api.instantly.ai/api/v2/ai-agents/inbox-manager/{id}/analytics/summary', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));HttpResponse<String> response = Unirest.get("https://api.instantly.ai/api/v2/ai-agents/inbox-manager/{id}/analytics/summary")
.header("Authorization", "Bearer <token>")
.asString();<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.instantly.ai/api/v2/ai-agents/inbox-manager/{id}/analytics/summary",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "GET",
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"net/http"
"io"
)
func main() {
url := "https://api.instantly.ai/api/v2/ai-agents/inbox-manager/{id}/analytics/summary"
req, _ := http.NewRequest("GET", url, nil)
req.Header.Add("Authorization", "Bearer <token>")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}{
"total_actions": 120,
"replies_count": 80,
"follow_ups_count": 40,
"human_intervention": 6,
"info_requested": 3,
"unique_conversations": 64,
"time_saved": 10800,
"average_confidence_score": 91.4,
"involvement_rate": 72.5,
"resolution_rate": 88.1,
"no_show_follow_ups_generated": 12,
"no_show_total_leads_recovered": 4,
"no_show_total_revenue_recovered": 1200,
"no_show_time_saved": 3600,
"no_show_recovery_rate": 33.3
}{
"statusCode": 400,
"error": "Bad Request",
"message": "body must have required property 'name'"
}{
"statusCode": 401,
"error": "Unauthorized",
"message": "Missing Authorization header"
}{
"statusCode": 402,
"error": "Payment Required",
"message": "Workspace does not have an active paid plan"
}{
"statusCode": 404,
"error": "Not Found",
"message": "Resource not found"
}{
"statusCode": 429,
"error": "Too Many Requests",
"message": "Rate limit exceeded"
}Authorizations
Bearer authentication header of the form Bearer <token>, where <token> is your auth token.
Path Parameters
AI Inbox Manager ID
"0195b1a5-3b1d-7b6e-9c1a-2f7a4b0c1d2e"
Query Parameters
Inclusive start of the window (YYYY-MM-DD).
"2025-06-01"
Inclusive end of the window (YYYY-MM-DD).
"2025-06-30"
Response
The aggregated analytics for the agent
Aggregated activity and outcome counters for the agent over the requested window
Total actions taken by the agent
120
Replies generated
80
Follow-ups generated
40
Actions that required human review
6
Actions where the agent requested more information
3
Distinct conversation threads the agent acted on
64
Estimated time saved, in seconds
10800
Average confidence score (0-100) of generated replies
91.4
Percentage (0-100) of threads where the agent was involved
72.5
Percentage (0-100) of hands-free resolutions among actions taken
88.1
No-show recovery follow-ups generated
12
Leads recovered by no-show follow-ups
4
Revenue recovered by no-show follow-ups
1200
Estimated time saved by no-show recovery, in seconds
3600
Percentage (0-100) of no-show leads recovered
33.3